FAQ
Can I have my kitchen without a seam?
Depending on the layout of your project and the size of the slabs we receive it may not be possible to have a seamless kitchen. Many factors including weight, fragility, layout of the house (for installation purposes) are taken into consideration.
How do I prepare for template or installation?
In order to take an accurate measurement of your countertop, the old ones should be removed. This is to ensure we know where to place a seam (if necessary) and cabinet dimensions to work with. When being installed we request that a clear path is available for our installers to carry the pieces in and that any appliance that may be in the way be moved.
How long does it take to fabricate a countertop?
We are proud to offer one of the fastest turn-around times for projects. After we have received all information regarding the project (sink, faucent, stove) information, we expect to install in about 10 business days after template. If the job is more complex or outside of Winnipeg it is possible that it could be longer than 10 days but still within a reasonable timeline.
How often do I have to seal my countertop?
For granite, depending on the stone, it is recommended that you seal the counter every 6 months to a year. For lighter coloured stones you may seal closer to every 6 months and for darker stones closer to every year. In the case of quartz the material will never have to be sealed.
Is granite or quartz unbreakable?
No. Although they are the strongest material you can have for your project, all granite and quartz can break if stressed enough. For this reason it is recommended no one stand or put excessive amounts of weight on granite or quartz
What do seams look like?
What seams look like will largely depend on the type of material being installed. Our installation crews are very experienced in putting together seams and the majority of the time can minimize the look. In consistent colours such as quartz, although the seams will be the same colour as the material it is more difficult to “hide.” Our seams are also made to break apart if the house of cabinets were to shift. This is so that the seams are fixable and that if something were to shift it would be on the seam and not through the piece itself.
When can I hook up my sink and faucets?
For drop in sinks plumbers can hook up the sink and faucet right after installation. For undermount sinks because we use a urethane product it is recommended that you leave the sink for 12-14 hours to cure.
Where does my granite come from?
Granite has hundreds of different sources and can come from any number of countries. The most common sources are Canada, Brazil, India, Spain, USA and Italy.
Why doesn’t the sample look like the slab?
Granite is a natural stone and no two pieces will be completely the same. Depending on when and where the granite was extracted the pieces may differ significantly in pattern. It is recommended you select the slab from our selection or one of our suppliers and that you approve of a digitized drawing before the countertop is fabricated.
Will my walls be damaged during installation?
Our installers take every precaution to avoid any damages, however, in order to minimize gaps the piece has to fit tight along the walls and small paint chips or scratches may occur. It is recommended you have the pieces installed before putting on finishing touches to your walls.